SHAWKY, A.I.. The truncated hyper-poisson queues: Hk/Ma,b/C/N with balking, reneging and general bulk service rule. Yugoslav Journal of Operations Research, [S.l.], v. 18, n. 1, oct. 2016. ISSN 2334-6043. Available at: <http://yujor.fon.bg.ac.rs/index.php/yujor/article/view/292>. Date accessed: 17 may 2024.